OQO Knowledge Base

Original documents from OQO, Inc.

How do I charge my OQO Model 01 battery when the battery is completely drained?

Sep 24

Posted by admin in Uncategorized | No Comments

Step 1: Trickle Charge Battery:

  1. Plug UMPC (with battery) into power supply adaptor
  2. Allow to charge up to 72 hours (3 days), checking the fuel gauge once a day to check for charge status
  3. If the battery starts to charge normally, the fuel gauge lights will light up sequentially
  4. If the battery is able to fully charge, the fuel gauge lights will no longer light up, and when you check the fuel gage level, all 4 lights will light up
  5. If your battery fails to charge at all after 72 hours, it is no longer usable and you will need to purchase another one

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For which countries do you provide direct repair services?

Sep 24

Posted by admin in Model 01, Model 01 Plus, Model 01 Plus Tablet, Model 02, Model 02 Plus, Model e2 | No Comments

We provide direct IN-WARRANTY repair services for the countries listed below.  In-Warranty OQO customers in these countries can contact OQO directly for repair services.

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My OQO with WWAN will not go into standby or hibernate when WWAN is active. Is this normal?

Sep 24

Posted by admin in Model 02, Model 02 Plus, Model e2 | No Comments

If you have a WWAN enabeled OQO, and you have an active WWAN connection, the unit will not go into any power-saving mode (standby, hibernate, etc). This is a Windows limitation and is by design, since windows sees any active, connected modem as activity and will not time out. In order for your OQO to enter into any power-saving mode, your WWAN connection must not be active.

This article applies to: All second generation OQO products, including the model e2

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How do I increase the font size on my display?

Sep 24

Posted by admin in Model 01, Model 01 Plus, Model 01 Plus Tablet, Model 02 | No Comments

Windows XP users should use the Control Panel’s Display applet or the Desktop Properties menu to increase the display’s font size. Read the rest of this entry »

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What are the specifications of the OQO Model 2+?

Sep 24

Posted by admin in Model 02 Plus | No Comments

The basic specs of the 2+ are as follows:

OQO model 2+ Specs (North America)

Model 2+ 1.33GHz

Model 2+ 1.83GHz

Processor

 1.33GHz Intel® Atom™ Z520 1.86GHz Intel® Atom™ Z540

RAM

 1GB 2GB

Display

 5″ LCD 5″ Active Matrix OLED

Touchscreen

 5-wire resistive 5-wire resistive

Video Memory

 Dynamically allocated up to 256MB Dynamically allocated up to 256MB

WWAN

 Gobi 3G EV-DO or HSPA Gobi 3G EV-DO or HSPA

Storage

 60GB HDD 120GB HDD (60GB SSD available)

Dimensions

5.6″ x 3.3″ x 1.0″

5.6″ x 3.3″ x 1.0″

Weight

 1lb with standard battery 1lb with standard battery

A copy of the full spec sheet is available via HTML [North America | Global] or PDF [North America | Global]

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Will the OQO Model 2+ work with my carrier / carrier X

Sep 24

Posted by admin in Uncategorized | No Comments

The OQO 2+ has been designed to operate on Verizon Wireless and Sprint networks as well as SIM-based networks including GPRS/EDGE, UMTS, and HSPA.

The OQO 2+ has not been tested with any carrier networks other than Verizon Wireless and Sprint, and we make no promises or guarantees for carriers other than Verizon Wireless and Sprint.

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Does the OQO Model 2+ support Windows Tablet? Can I get Windows Tablet on the 2+?

Sep 24

Posted by admin in Model 02 Plus | No Comments

We have no plans to offer Windows Tablet on the 2+.

At this time, Windows Tablet is not supported on the 2+.  You are free to attempt to install it, but OQO Technical Support will not be able to help, nor will we provide anything other then Vista or XP drivers.

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Does the Model 2+ come with a factory installed screen protector?

Sep 24

Posted by admin in Model 02 Plus | 1 Comment

Yes, the screen protector that comes with the Model 2+ is factory installed.

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Are there any differences between the Model 2+ and Model 2 screen protector?

Sep 24

Posted by admin in Model 02 Plus | No Comments

They are different sizes, so you will not be able to use one in place of the other.

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Why doesn’t the Model 2+ support a native screen resolution greater then 800×480 (native to the internal 5″ LCD & OLED displays)

Sep 24

Posted by admin in Model 02 Plus | No Comments

800×480 is what the  5″ LCD and OLED screens that we are ready to go into final production with currently support (again, natively).

If we were to need to natively support something other then 800×480 (again, on our 5″ screen), we would have to source, engineer, QA, etc. the 2+ with a different screen.

The OQO model 2+ supports external displays up to 1920 x 1200 native resolution.

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